Shipping Policy

 

Free Shipping Australia-Wide on All Lamps

All RS Studio lamps include free standard shipping Australia-wide.

Each lamp is handcrafted in our Melbourne workshop and shipped via Australia Post with tracking provided on every order.

Made to Order

Many RS Studio lamps are handcrafted to order in small batches.

Please allow 7-10 business days for production before dispatch.

If an item is available in stock, orders are typically dispatched within 1-2 business days.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your Australia Post tracking number.

You can use this tracking number to follow your parcel's journey from our Melbourne workshop to your door.

Delivery Information

Standard delivery within Australia typically takes 5-8 business days after dispatch, depending on your location.

While we make every effort to meet estimated delivery timeframes, occasional delays outside our control may occur.

If you have any questions regarding your order, please contact us and we will be happy to assist.

International Shipping

We currently ship within Australia only.

If you are located outside Australia and are interested in purchasing an RS Studio lamp, please contact us and we will do our best to discuss available options.

Questions?

For shipping enquiries, please contact us via our Contact Page or email us at info@raelsolomon.com